As of Monday the 21st of July, you will need to allow 3 working days for your prescriptions to be processed.
Out of Hours
Our doctors are part of SELDOC (South East London doctors on Call), a doctors' co-operative where GPs take turns to do night and weekend duties. For urgent advice when the surgery is closed please telephone SELDOC (020 8693 9066). In the case of an acute collapse or dire emergency, please dial 999.
Sexual Health Clinic
The practice also runs a walk in Sexual Health Clinic on Wednesday evenings between 6.30-8.00pm and on Saturday mornings between 9.30-11.45am.
We also run a Sexual Health pre-booked appointments service on Wednesday evenings between 5.00-7.30pm.
Please call the the results line direct on 020 8655 7856 or the main number on 020 8670 2414 and press option 2 for results. The results line is only available between 2.00 - 4.00pm, Monday to Friday.
We cannot take requests for repeat prescriptions over the telephone. You can, however, now request your repeat prescription on-line via our website.
We now offer telephone clinics every morning with one of our GP's. The clinics are for patients who would like advice and who feel that a face to face appointment is not necessary. Please ask the receptionist for more informaton.
Phoning the Practice
Please be aware that we receive a large amount of calls between 8.00am and 9.30am. Should your call not be about an appointment we would recommend that you telephone in after 10.30am.
Have you received a letter from NHS England?
If you receive a letter in the post from NHS England, it is very important that you respond. The letter will ask you to complete a form to confirm that your address is correct.
If you do not respond, NHS England will remove you from our patient list within a period of 6 months and you will then need to re-register with us.
Crown Dale Medical Centre is a research practice. We are regularly involved in research activity. We would always obtain informed patient consent before participating in any form of research.
If you have any concerns please ask to speak to the practice manager.