News:

Out of Hours
Our doctors are part of SELDOC (South East London Doctors on Call), a doctors' co-operative where GPs take turns to do night and weekend duties. For urgent advice when the surgery is closed please telephone 020 8766 8888 or 020 8670 2414. You will hear the message on our answerphone giving you the number of SELDOC (020 8693 9066). In the case of an acute collapse or dire emergency, please dial 999.

Sexual Health Clinic 
The practice also runs a walk in Sexual Health Clinic on Wednesday evenings between 6.30-8.00pm and on Saturday mornings between 9.30-11.45am. 

We also run a Sexual Health pre-booked appointments service on Wednesday evenings between 5.00-7.30pm.

Test Results
Please call the main number on 0208 670 2414 and press option 4 for results. Alternatively phone the results line direct on 020 8655 7856. The results line is only available between 2.00 - 5.00pm, Monday to Friday.

Repeat Prescriptions
We cannot take requests for repeat prescriptions over the telephone. You can, however, now request your repeat prescription on-line via our website.

Telephone Clinics

We now offer telephone clinics every morning with one of our GP's.  The clinics are for patients who would like advice and who feel that a face to face appointment is not necessary.  Please ask the receptionist for more informaton. 

Phoning the Practice

We receive a large amount of calls between 8.30am and 9.30am.  If you have a general enquiry or are looking to book an appointment in advance, please call after 10.30am. 

Home Visits and Emergency Calls

We have telephone consultations available with a GP, if you have a problem you wish to discuss with a GP that you feel can easily be dealt with without the need to attend the surgery then you can request one of these appointments.

 

If you require a home visit, please telephone the surgery on 020 8670 2414 before 10:30am so that the GP team can plan and prioritise their workload accordingly. All of our staff carry identification badges. Please ensure that you check this before letting anyone into your home.

 

Receptionists are told to ask for as much information as possible in order that the requests can be given the necessary priority. Please note that we follow the national guidelines which states that home visits are made at the discretion of the doctors and are made where the clinical situation requires it. Lack of transport is not usually a satisfactory reason for a home visit.  Children should be brought to the surgery. There is no obligation to visit, but preference is usually given to the elderly and disabled. Examination of patients is safer, usually far more satisfactory and complete in the surgery where there is the provision of good lighting and the necessary equipment.