Out of Hours
Our doctors are part of SELDOC (South East London Doctors on Call), a doctors' co-operative where GPs take turns to do night and weekend duties. For urgent advice when the surgery is closed please telephone 020 8766 8888 or 020 8670 2414. You will hear the message on our answerphone giving you the number of SELDOC (020 8693 9066). In the case of an acute collapse or dire emergency, please dial 999.

Sexual Health Clinic 
The practice also runs a walk in Sexual Health Clinic on Wednesday evenings between 6.30-8.00pm and on Saturday mornings between 9.30-11.45am. 

We also run a Sexual Health pre-booked appointments service on Wednesday evenings between 5.00-7.30pm.

Test Results
Please call the main number on 0208 670 2414 and press option 4 for results. Alternatively phone the results line direct on 020 8655 7856. The results line is only available between 2.00 - 5.00pm, Monday to Friday.

Repeat Prescriptions
We cannot take requests for repeat prescriptions over the telephone. You can, however, now request your repeat prescription on-line via our website.

Telephone Clinics               We now offer telephone clinics every morning with one of our GP's.  The clinics are for patients who would like advice and who feel that a face to face appointment is not necessary.  Please ask the receptionist for more informaton. 

Phoning the Practice        We receive a large amount of calls between 8.30am and 9.30am.  If you have a general enquiry or are looking to book an appointment in advance, please call after 10.30am. 

List Inflation Newsletter     Letter to patients from Primary Care Trust - if received please respond!

If you receive a letter in the post from the Primary Care Trust, it is very important that you respond.  The letter will ask you to complete a form to confirm that your address is correct.

If you do not respond, the PCT will remove you from our patient list within a period of 6 months.

Research Practice      Crown Dale Medical Centre is a research practice.  From time to time we are involved in research activity.  We would always obtain informed patient consent before participating in any form of research.

If you have any concerns please ask to speak to the Practice Manager.

Cold and Flu
Back Pain
Diarrhoea
First Aid

Cold or Flu

 

Resources

Colds & Flu
A factsheet on the causes, symptoms, treatment & prevention of colds & the flu

NHS Choices - is it the common cold or the flu?
Colds and flu can share some of the same symptoms (sneezing, coughing, sore throat) but are caused by different viruses, and flu can be much more serious.  Find out more.

Seasonal Flu Vaccination

Influenza – flu – is a highly infectious and potentially serious illness caused by influenza viruses.  Each year the make-up of the seasonal flu vaccine is designed to protect against the influenza viruses that the World Healflujabsth Organization decide are most likely to be circulating in the coming winter.

Regular immunisation (vaccination) is given free of charge to the following at-risk people, to protect them from seasonal flu:

  • people aged 65 or over,
  • people with a serious medical condition
  • if you are pregnant
  • people living in a residential or nursing home
  • the main carers for an elderly or disabled person whose welfare may be at risk if the carer becomes ill
  • healthcare or social care professionals directly involved in patient care

Resources

For more information on flu immunisation, including background information on the vaccine and how you can get the jab, see Seasonal flu jab.

HPA - Season Flu Guide

RCGP & RPS Joint Statement on Flu Vaccines

Seasonal Flu guide

These links all come from trusted resources but if you are unsure about these or any other medical matters please contact your doctor or pharmacist for advice.
 
For quick medical advice online or on the telephone contact NHS DirectNHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare servicesNHS ChoicesDepartment of HealthMy Surgery Website