Out of Hours
Our doctors are part of SELDOC (South East London Doctors on Call), a doctors' co-operative where GPs take turns to do night and weekend duties. For urgent advice when the surgery is closed please telephone 020 8766 8888 or 020 8670 2414. You will hear the message on our answerphone giving you the number of SELDOC (020 8693 9066). In the case of an acute collapse or dire emergency, please dial 999.

Sexual Health Clinic 
The practice also runs a walk in Sexual Health Clinic on Wednesday evenings between 6.30-8.00pm and on Saturday mornings between 9.30-11.45am. 

We also run a Sexual Health pre-booked appointments service on Wednesday evenings between 5.00-7.30pm.

Test Results
Please call the main number on 0208 670 2414 and press option 4 for results. Alternatively phone the results line direct on 020 8655 7856. The results line is only available between 2.00 - 5.00pm, Monday to Friday.

Repeat Prescriptions
We cannot take requests for repeat prescriptions over the telephone. You can, however, now request your repeat prescription on-line via our website.

Telephone Clinics               We now offer telephone clinics every morning with one of our GP's.  The clinics are for patients who would like advice and who feel that a face to face appointment is not necessary.  Please ask the receptionist for more informaton. 

Phoning the Practice        We receive a large amount of calls between 8.30am and 9.30am.  If you have a general enquiry or are looking to book an appointment in advance, please call after 10.30am. 

List Inflation Newsletter     Letter to patients from Primary Care Trust - if received please respond!

If you receive a letter in the post from the Primary Care Trust, it is very important that you respond.  The letter will ask you to complete a form to confirm that your address is correct.

If you do not respond, the PCT will remove you from our patient list within a period of 6 months.

Research Practice      Crown Dale Medical Centre is a research practice.  From time to time we are involved in research activity.  We would always obtain informed patient consent before participating in any form of research.

If you have any concerns please ask to speak to the Practice Manager.

Opening Hours
When We Are Closed

clock-and-calendarOpening Hours

Please note that phone lines open at 8.30am and close at 6.30pm. Please ring 0208 670 2414.

Reception Opening Times

Monday 8.45am to 6.00pm
Tuesday

8.45am to 6.00pm

Wednesday

8.45am to 6.00pm

Between 6.30pm and 8.30pm we operate a sexual health by appointment service on a Wednesday evening along with a late night surgery for advanced bookings only.

6.30pm to 8.30pm

Between 6.30pm and 8.30pm the practice also runs a walk in sexual health clinic for registered and non-registered patients.

Thursday

8.45am to 6.30pm

Between 6.00pm and 7.00pm on a Thursday we operate a late night surgery for advanced bookings only

Friday

8.45am to 6.00pm

Saturday

9.00am to 12.00pm

Between 9.00am and 10.30am we operate pre-booked routine appointments, followed by a walk in sexual health clinic with the duty Doctor.  The practice nurse will also run a sexual health walk in clinic between 9.30 am to 11.45 am.

From Monday to Friday we also offer appointments from 8am which are bookable in advance.  If the Practice is closed and you have an appointment outside of normal opening times, please enter the Practice via the backdoor - ring on the buzzer and a receptionist will come to the door.

Once a year we close the Practice for one day for Training purposes. This will normally happen in November and our out of hours service, SELDOC will deal with all urgent enquiries.

 
For quick medical advice online or on the telephone contact NHS DirectNHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare servicesNHS ChoicesDepartment of HealthMy Surgery Website